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Liran

I HAVE NOTICED THAT THE PICTURE QUALITY OF MY PHONE ARE REALLY BAD AND I DIDNT KNOW WHY AND WHEN I LOOKED CAREFULLY I SAW THAT THE GLASS COVERING THE CAMERA IS DAMAGED BUT NOT BROKEN, I NEVER REPLACED ANYTHING IN THE PHONE ITS A BAD QUALITY GLASS TERRIBLE YOU CAN SEE THE LINK

IS THERE ANY WAY YOU CAN HELP ME

THIS IS THE LINK YOU CAN SEE THE PICTURE OF THE GLASS COVERING THE CAMERA

https://www.dropbox.com/s/go1cpbnxqq9uhle/BAD%20CAMARA%20GLASS.jpg?dl=0

Thommo

You need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Uliwooly

@Liran Why are you SCREAMING? STOP using all caps

Liran

LOL im not screaming i always write in that way sorry

Uliwooly

Ok but please avoid doing that at the forum as its rude

Milo42

Hi,

did you get this fixed?

If you did what was the fix?

Thanks Chris.

dandy63

@Milo42 wrote:
Hi,
did you get this fixed?
If you did what was the fix?
Thanks Chris.

Hi, this looks like a mark or partial 'rubbing off' of the UV-A filter... (bluish tint foliage) have read of some people removing it completely but it's there for a reason so i would contact your local Xperia Care Centre....link below.......good luck

http://www.sonymobile.com/global-en/support/contact-us/

andg

Hi, unfortunately i have the same issue.

It seems that the camera glass cover was already at that state from the factory.

I didnt pay attention immediately and after 1,5 monthes of use decided to visit Sony official service centre in Moscow (Russia) where i was offered to wait 2 to 3 weeks to diagnose and repair, 7 years old worn out change cellphone with need to change SIM card twice because of different form factor...

So I refused and now also interested how can it be fixed?

DeGraaff

andg wrote: (...) 7 years old worn out change cellphone with need to change SIM card twice because of different form factor...
So I refused and now also interested how can it be fixed?

You can get a very cheap SIM adapter to overcome the form factor difference.

If you really don't want to miss your phone, you can polish off the damaged outer coating with display polishing paste - or smooth toothpaste (without rough grains) - on a cotton bud or micro fibre cloth. You can also try a little bit of nailpolish remover to rub off the damaged coating, but use only just enough to make the cloth or cotton bud a bit damp. You will get a bit more lens flares when the coating is completely gone, though.

You can also order a new back cover from somewhere, the camera glass is in fact a part of the back cover. But you will need a tutorial for replacing the back cover because it's not simple. Keep in mind that any DIY fix is likely to void your warranty.

AldiWanKenobi

@Liran ... did you manage to go to a Sony Xperia service center to have it checked?

I am curious about this as I know exactly what you are talking about. This has happened to my old Xperia Acro S....and now, in my Z3 Compact, I can tell that it is starting to happen again too.

In my old Xperia Acro S...the way I "fixed" it is to just to pick up a piece of cloth...cotton (smooth) and dip it in water and rubbed the lens with it. I liternally did it for about 10 minutes non-stop! It did not remove the "film" 100% ... but it did clear up a good portion of the camera glass cover and took great pics again.

I know this is not the solution...especially if this is happening in a flagship device...that's why I'm curious what the Sony Service Center told you about it.

Keep us posted.