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Matias499

Hey!

5 days ago i bought a new Xperia M4 Aqua in a store of my country, and trying to take some photos i realize that the autofocus doesn't work really well, when i touch the screen to focus something, with de manual mode or the 'best' quality mode, it just doesn't focus, sometimes it does, and sometimes when i touch to focus it just turn even more blurred, is there any solution or tip? i tried a lot of camera, tried deleting the data from the app and nothing is working, here are some pics

Thanks advance,

Greets

Matias

Uliwooly

@Matias499

Which camera settings are you using? Does your phone has a protective case or film?

Matias499

I've tried a lot of configurations in the normal camera, even changing from 13Mpx to 9 or 8 Mpx and there isn't a difference, is just the autofocus that isn't working i guess. And nop, no cases or films

Uliwooly

@Matias499

settings > apps > all > camera > clear data > restart the phone > check again, also make sure that the camera lens its clean and it has no scratches

Matias499

Already did all those stuff 😕 anything else?

Uliwooly

@Matias499

are the pictures taken in low light conditions?

did you checked the lens for any grime, dirt, dust, scratches, etc?

Matias499

No, in fact i have a lamp next to me. To be honest i doubt that is something with the lens, considerating that i bought the phone 5 days ago and started using it just 2 days ago, the camera lens looks good and clean, i think is just a firmware/autofocus programming or something, i've been reading in a lot of forums and it's almost 'common' in a lot of Xperia phones, but i can't find a solution yet