Audio problem

[XristosGkogkas]

Hi to all....

I notice that i can;t set an audio or song to a condact as ringtone. I set it, i saved it but when i receive a call from the specific contact, my phone doesn't ring with setting audio or song.

Sorry for my english.....

[_alexdon_]

Are those songs stored in internal or microSD?

[XristosGkogkas]

microSD. I notice this ploblem after updating to lolipop.

[_alexdon_]

Can you check if the same occurs for a song stored in internal?

[XristosGkogkas]

ok...

[XristosGkogkas]

same problem.....

[_alexdon_]

Try settings-apps-all,tap on 3 dots and reset app preferences. See how it goes now.

[XristosGkogkas]

i did it but still exist the problem...

[_alexdon_]

@Samuel Do you have some suggestions?

[Samuel1]

Are you using a "standard" ring tone or is it a mp3 file? Have you tried with different files? Might be DRM protection on the specific file.