The screen does not rotate

[Molym]

The screen does not rotate
For a few days now my cell phone screen has not rotated despite having automatic rotation activated. I already tried restarting and it doesn't work. It is an Xperia XA2 Ultra.

La pantalla no rota

Desde hace unos días la pantalla de mi celular no gira a pesar de tener la rotación automática activada. Ya intenté reiniciando y no funciona. Se trata de un Xperia XA2 Ultra. 

[Uliwooly]

@Molym 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Could you test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

[Molym]

Oh yeah. Thank you.

I already did all the tests and on all occasions the results were good, but my problem is not solved.