Join now - be part of our community!

problems with memory card and on/off button

jacktherussell
Visitor

problems with memory card and on/off button

Phone does not recognise sd memory card andI am unable to mount or unmount sd memory card. I am also having problems with the on/off button instead of holding for a sec or 2 I have to keep holding for at least 5/10 secs and when the lock screen appears it asks if I want to power off restart or take screen shot before I can swipe left.

I would like some help and advice please

thanks in advance 

10 REPLIES 10
CameronT
Champion

You will need to contact your Local support team if you wish to arrange a repair.