Question about sending in the device to service

[CosTina1]

I have sent in a repair request for my Xperia z4 tablet but do I send it in, with the box as I feel it would be more safer that way, rather than in a jiffy bag 

[Jonas]

Hi @CosTina, welcome to our forum and I'm sorry to hear that your Xperia Z4 Tablet is in need of a repair.

As this is a Global forum and local service routines may differ between markets/regions, I recommend that you get in touch with your Local support team as they are the experts on your market/region and will be able to provide you with a more detailed answer than I can.

I hope that helps!

[CosTina1]

Thank you so much for your advice 

[Jonas · Accepted solution]

Hi @CosTina, you're very welcome!

Let me know if there is anything else I may assist you with and have a great weekend!