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MEX-N4100BT - BT Audio not working with Smartphone

JTSFME
New

MEX-N4100BT - BT Audio not working with Smartphone

I just got this unit fitted by Halfords. My smartphonce is a Cubot X12 . Previously I had a Parott system in the car which worked well with my phone for both handsfree and BT Music.

The Mex-N4100BT works with the X12 phone for handsfree calling. But the BT Music is awful - just snatches of music (less that a second of music at a time). I have tried various apps - Tunein, Spotify and local music files.

 

I have upgrade the Mex to the lastes Firmware.

I have tried another phone (S5) - works perfectly on all fronts.

The X12 work with other BT units for Music such as Jambox etc...

I would like to get the X12 working as it is dual Sim and saves me having two phones.

 

Any help appreciated.

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