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TV shuts down

nack602
New
March 2019
March 2019

TV shuts down

Greetings. I have a KDL55-W829B tv which this morning shut down leaving the lamp at the bottom of the screen flashing red 3x times as soon as I switched on my Sky HD box. I’ve tried changing the HDMI port on the tv, the HDMI lead itself and another Skybox! Any comments would be appreciated.

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LightFoot
Specialist
April 2019
April 2019

@nack602 wrote:

Greetings. I have a KDL55-W829B tv which this morning shut down leaving the lamp at the bottom of the screen flashing red 3x times as soon as I switched on my Sky HD box. I’ve tried changing the HDMI port on the tv, the HDMI lead itself and another Skybox! Any comments would be appreciated.

Hi @nack602 

 

I suspect that you TV has developed a hardware fault. Red x3 indicates Main Board or Power Supply Board. I would contact Sony Support to discuss your options. 

 

https://services.sony.co.uk/supportmvc/en/Contact/Email

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