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KDL-42W815B

RaniaZ.
New

KDL-42W815B

Hello, i got my Sony Bravia today everything was working fine until there was no sound or voice. However the menus work fine and also all my game applications work. Youtube for example opens and when i select a video the screen turns black and there is no sound, same as the channels. What can i do?

1 REPLY 1
Anonymous
Not applicable

Hi

Best update the firmware and then do a factory reset if you haven't managed to solve the problem yet.

Cheers