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Dark picture on KDL32WD754BU Smart LED TV

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LuckyDog789
Explorer

Dark picture on KDL32WD754BU Smart LED TV

Hello All,  I have never had this trouble with my KDL32WD754 BU TV before.  It is connected to a Humax FVP-4000T box and Sony HT-CT80 2.1 sound bar. When I turned on the TV tonight it would not connect to the Humax box.  I turned everything off and unplugged for a few minutes, then plugged back in and turned on.  TV, sound bar and Humax connected but the TV picture is extremely dark!  Have not had this happen before.  Have tried adjusting the brightness on the TV settings but it makes no difference.  The TV was purchased 2/07/2017, not sure if it is still under guarantee.  Please tell me how to fix this problem myself, via TV controls, or will the TV need servicing?  Many thanks.

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Have you updated to the latest firmware?

 

Best wishes,

M

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Matt56
New

If your TV has 'LED Motion Mode' (in PICTURE settings - ADVANCED SETTINGS) it may have been turned on by mistake - turn that off, the brightness should increase.