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May 2020
May 2020
Xperia, what to do when you encounter problems
Don't panic, go step by step.
- restart your device
- use the Support App where solutions to common problems are presented
Problem still there?
- restart your device in safe mode and see if the problem is still there
- in safe mode your device starts with just the pre-installed apps loaded
- Have a look at the Xperia support channel on youtube
- Search the forum
- Ask on the forum
- Contact Sony support through the Support App on your phone
- by chat
- by phone
- by mail
The support app is great for help and finding the possibilities of your device.
1 REPLY 1
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May 2020
May 2020
Hi Strampke,
Thanks for the helpful post!
Here's a nice video that helps you to troubleshoot your mobile:
Cheers
Peter