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Problems making phone calls

SOLVED
erpittave
Visitor

Problems making phone calls

Hi everybody. I've bought my phone ten days ago and I've installed all the software update with Sony Update Service and/or PC Companion. When I make a phone call the screen goes black after 30 sec (in Display settings) and wont light up again until the call is finished. So if I had to tap any numbers I can't do it. I had to wait that phone call finish then push the button on the right side to go to home page. This is not a good functioning. Please help me!! Thank's in advance

15 REPLIES 15
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_alexdon_
Expert

Ok,good luck and keep us updated.Good night.

alexdon
just
Visitor

hi, i have the same problem, i try to make proximity switch test ans it says always yes, everything i make. what can i do?

i also tried to remove protective film.

Thanks

erpittave
Visitor

Hi, proximity switch definitively dead. I brought my cell phone to the service center sony...

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_alexdon_
Expert

Just,take it into service.

alexdon
erpittave
Visitor

Done! Sony Service returned me the phone in only one week. Everything ok now it works well. Bye

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_alexdon_
Expert

Glad it is fine.

alexdon