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Problem in sync my conatcts with google after 205 update

SOLVED
waleed
Visitor

Problem in sync my conatcts with google after 205 update

after update i reset my phone but now i cann't sync it with google to fetch my contacts all other sync (mail, calender , ...) go well but i get eror message with contacts.

I tried to make the sync with google by computer but i faced the same problem.

xperia.jpg

HELP ME PLEASE TO GET MY CONTACTS BACK Slightly_frowning_Face

1 ACCEPTED SOLUTION

Accepted Solutions
fedebt
Visitor

at least you could export your contacts to vcard format on your google account and import in the phone

View solution in original post

14 REPLIES 14
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In which program on the PC do you have your contacts? 

You can log into your Gmail account on www.gmail.com and go to contacts and see if you see any of your contacts on your Gmail account. 

waleed
Visitor

Thank you for your replay. I have the same problem even when i syncronize my contacts with google from mobile

Screenshot_2014-06-18-15-42-58.png

Alexander1
Champion

Have you tried to sync with both Wi-Fi and mobile network connection? Try to remove your Google account by press the 3 dots in the upper right corner and select to remove account. Restart your device and try to add your account again and see if the sync succeeds. 

waleed
Visitor

I deleted google account and added it again but the problem still there; then i reset my phone with Sony Update Service but always the same issue Crying_Face

Screenshot_2014-06-19-21-11-58.png

waleed
Visitor

I even try to add another google account but no thing is changed.

Screenshot_2014-06-20-05-24-51.png

waleed
Visitor

Any one there?
fedebt
Visitor

i've had the same problem after .205 update.

don't know if could help but this is what i've done to fix.

1 - remove my google account from the phone.

2 - shut down the phone.

3 - in a pc, i've checked my contacts page in my google's account, all was ok

4 - log out from google's account in pc 

5 - turn on the phone and re-add my google accont.

6 - again, i've had the question mark on contacts sync

7 - i've forced sync about 10 times and then the contact synced successfully (i was under wi-fi)

for what i've understand it takes some time to sync contact.

another thing, check in the phone that automatic sync is on

fedebt
Visitor

PS : have you checked in filter option?

after i've synced my contacts successfully i forgot to set proper filter on my address book

after thet it was all ok

waleed
Visitor

Crying_Face

Sadly nothing happens after i followed this steps