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harrem

after i update my xperia s. hte camera doesn't work and it prompted me "error" "camera not available"

i try to update again but still the same... then i try again then i click repair but it is still the same... then i follow your instructions:

"Settings > Apps > All (tab)." and all apps are on. i open again the camera then error again and camea not available... hope you can help me about this problem as soon as possible... needed your reply sir, please

thank you...

Thommo

Try Settings - Backup and restore then choose Settings reset, If that doesn't work then try PCC to run a repair if you have already tried PCC then try using SEUS or SUS found here http://www.sonymobile.com/global-en/tools/update-service/

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Thommo

Try Settings - Backup and restore then choose Settings reset, If that doesn't work then try PCC to run a repair if you have already tried PCC then try using SEUS or SUS found here http://www.sonymobile.com/global-en/tools/update-service/

harrem

the link you gave me http://www.sonymobile.com/global-en/tools/update-service/

i download it and install.. i follow all the instruction carefuly rather it's still the same.... my camera in my Xperia S doesn't work.

"error" "camera not available"

any help sir you can give to me?

thank you for the considerations

Uliwooly

backup everything on a PC (music, pictures, videos, etc) then reset the phone

Settings > storage > Clear internal storage

then

turn off your phone > press and hold power & volume up for 10 seconds, until the phone vibrate 3 times, connect your phone to a wall charger and let it charge, it will take several minutes to turn back on

Uliwooly

You can also try

Settings > apps > all > camera > clear everything > restart your phone > check again

If this doesn't work then follow my above suggestions

harrem

it's still the same.... nothings happen sir

all i followed carefully all the instructions but no good outcomes.... what can i do now?

piotrom87

I have the same problem on Xperia P.: http://talk.sonymobile.com/t5/Xperia-P/Error-Camera-not-available-after-update-to-6-2-A-1-100/m-p/33...

A week ago i've sent my phone to Sony Repair Center and today it is back.

On the 'repair report' I've got ONLY 'Software Update' (earlier I had 6.2.A.1.100 and now it's also 6.2.A.1.100) and of course problem still persists :smileysad:

Sony what can we (or you) do to fix it?????