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Sony BDV-E370 Green bar on image when playing DVD

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sitickle
Visitor

Sony BDV-E370 Green bar on image when playing DVD

Hey.

Ive just got hold of a BDV-E370 5.1 Bluray system.

Blu ray and images are great on the system and playing from USB/Media on PC.

I have an issue however that when i play a DVD disc (Not Bluray or USB video), i get a Green image burn on the screen.

The burn is a faint Green Bar just above the Black letterbox seperator.

It is more visable on black and white scenes/films.

it is about 2 - 3 inches tall and the full length of the screen ( Sony Bravia 42" )

The other strange thing is that all other video formats are fine.

When the DVD plays the Menus in full screen - not in letterbox 16:9 - the green bar is not visable.

It only happens when playing a DVD video disc in 16:9 letterbox mode.

I cant get it to go away, most DVDs are in letterbox mode.

Ive tried with multiple dvds...

Replacing the HDMI cable

The player on a different TV ( LG 32" )

Playing the DVDs in my PS3 on the Sony 42" TV, (dvds play fine)

This issue only occures when playing a DVD disc in the BDV-E370 system.

Tempted to return the system to Tesco where i bought it August this year...

Oh and i have updated through my network to the latest firmware as of 17/11/2010

Can anyone shed any light or am i going to return the system?

2 REPLIES 2
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AJames2764
Visitor

Hi

Just bought the same system and have the same issue of the green band whilst watching DVD

Have you sorted your problem, and if so I would be very grateful to know

what you did

Many Thanks

Alex

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specialist-convergence
Visitor

Hi Could you please ensure you have the latest firmware, it should now be M04.R.725  I believe this should resolve that issue.