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MT 500 Soundbar sub woofer not linking

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BJWilliams
New

MT 500 Soundbar sub woofer not linking

I have a problem with the subwoofer not pairing with the sound bar. I have tried all the usual ways advised in the manuals but to no avail. My subwoofer led blinks a pale green rather than an orange not sure if this is significant.

Thanks in advance.

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4 REPLIES 4
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Pascale_F
Moderator

Hi BJWilliams

Welcome to the community. 

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

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Joe_Dohn
Specialist

The subwoofer may be out of range for the connection to take place, so try moving them closer and connecting again.

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BJWilliams
New

Thanks for the advice. I managed to go into the menu and manually pair it.

All good now. Thank you

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Joe_Dohn
Specialist

Hey, that's great to hear. ^^