S3500 firm update M24.R.0222

[CFO007]

I'm trying to install an update to my Blue Ray S3500 but the system keeps turning off without installing.  I've tried via the internet and also using a USB with the updates on but neither work.  The system won't work without the update installing.  Any ideas?

[EdwinaU]

Hi CFO,

Please try following the steps here to see if this helps.

Best wishes,

Ed