DSC-HX20V 'TV Static' Problem?

[mixj2o]

Hi Guys,

We have a strange problem with our Sony DSC-HX20V, everything was working perfectly with it one minute then suddenly it switched off (it was not dropped or anything like that) when we switched it back on the screen was showing what looked like green and black "tv static" it was animated and we couldn't get the camera to do anything.

We switched it off several times and each time it kept showing this static picture and nothing worked. When we switched it off the lens also wouldn't retract and now its stuck like this.

Please can anyone advise?

Thanks!

Jay

[Mick2011]

Hi Jay, welcome to the Sony Forums

Sounds like a power supply problem but almost certainly an internal fault. Assuming it's under warranty you should get it in for a repair.

Follow the instructions on this page

Cheers

Mick