Voice activation

[Jaslock1602]

Since broadband was upgraded to Halo 3 my voice activation on 2 TVs doesn’t work

[LightFoot]

Hi @Jaslock1602   
Assuming BT Halo 3 then this is just an add on benefit and not a change of broadband. Has something changed like you have moved to Complete WiFi and now have a BT Smart Hub 2?

In which case it is recommended that you turn off Smart Setup and connect your TVs to your new router.

https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-

[Joe_Dohn]

@Jaslock1602 I agree with SonyUser30Yrs, but could you also share the model number of both TVs you're referring to?