TV restarts when any button on remote pressed

[Diggle-tark]

I have a KD-55XD8005. no matter which button I press on the remote it restarts the TV. I have unplugged the TV for 5 minutes and that didn't work. I put new batteries in the remote, again not working. Any ideas?

[Diggle-tark]

Update: I managed to solve this by doing a hard reset holding the side buttons on the TV.

[Piscie]

Hi Diggle-tark,

Glad to hear the issue was resolved for you! Make sure to mark your thread as solved if the issue hasn't come back.

PS: Latest software version for your TV should be v6.7140.

Piscie