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March 2021
March 2021
TV KDL42W653A
I have had this tv for 7 yrs and only recently realised I should be able to access the internet! However every time I go on the internet app I can get no further than the Sony help page! When I try to navigate elsewhere on it - it defaults back to the apps all over again - can anyone help? Am really desperate to sort!
1 REPLY 1
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March 2021
March 2021
Hi,
Can you please check if your TV is running the latest software?
https://helpguide.sony.net/gbmig/C5181001/v1/eng/c_swupdate_manu.html
If the software is up-to-date please refresh the broadcast/service software:
https://helpguide.sony.net/gbmig/C5181001/v1/eng/c_swupdate_europe_co_auto.html
Cheers
Peter