TV does not play internet video.

[alexandre.34]

Hello, I have a KDL 37EX521 tv. I downloaded the new internet version on usb, but the tv does not start the update. By internet cable, impossible. I reset to factory program, put the main dns in 4222 or 8888, still nothing. And yet the internet connection is connected to the TV, but the TV does not play internet video.
Do you have a solution.
Best regards.

[rooobb]

Unfortunately your tv is too old and outdated, mostly none of the services that were available at the time are still valid starting with youtube

[alexandre.34]

thank you for your reply

[rooobb]

I'm sorry, but you may update your tv by simply buying an external device such as a firestick or a roku one for few pounds

[alexandre.34]

what did you mean by fire firestick or a roku ?

[rooobb]

Don't you ever heard about them? https://www.amazon.co.uk/Amazon-Fire-TV-Stick-Streaming-Media-Player-Alexa/dp/B0791RGQW3 i.e. for firestick, there is also the 4k version for few pounds more

[alexandre.34]

ok thank you it's really perfect