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sound dropout

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inessex
Explorer

sound dropout

I have placed a message about this a couple of weeks ago. Whilst I have resolved part of the sound dropout problem not all. KD49x Google TV

I also note there are several references to this ( very minor) problem but I do not see a reselutution. 

Playing through a Cambridge Audio there is millesecond sound dropout 2-3 times in an evenings viewing.  

Sony techs do all the question about software update. Done all that. Changed cables. 

1 REPLY 1
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Mick_D
Moderator

Hi @inessex, welcome back :slight_smile: 

 

Assuming your audio connection is ARC, you shouldn't have any issues. Those brief dropouts are almost certainly the TV switching connection methods, which I suspect means a bad connection at an HDMI terminal somewhere, or a dodgy cable.

 

I see you have changed cables but it's worth swapping them around, checking and cleaning terminals and basically ruling out a physical connection problem, before going any further.

 

Cheers

Mick