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Remote Control Keeps Un-Pairing from X950H

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Shnakey
Explorer

Remote Control Keeps Un-Pairing from X950H

Hi folks.

 

I've had an extremely annoying issue for months now and have tried everything to solve it. 

The bluetooth remote keeps disappearing under settings-remotes and accessories- remote control. Every other function continues to work on the remote except the Google Assistant (which I use a lot). 

When I re-pair the remote all works fine until the TV is left off and idle overnight. 

 

I've tried soft resetting the TV, the remote and have been through every setting imaginable. 

Any help/ideas would be greatly appreciated.

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