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Connected devices.

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muvoda
Member

Connected devices.

Hi all, I have a 55XH9505 tv, and I have removed two items that were connected to the tv, ie, Humax BT box and a sound bar ( upgraded so I don't need them) my problem is.... Can I delete these obsolete items off the page where the connected devices are listed?? Because I have too many devices listed now, and half of them are still showing that I don't use, would a 'soft' reset do the trick? If not, could one of you guys give me some advice. Kind regards muvoda.

20 REPLIES 20
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muvoda
Member

Hi all, sorry I haven't reported back, I'm working away from home at the moment and probably will not return until a week on Fri, so please bear with me and as soon as I get the time I will post my results, I do apologise. muvoda.

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muvoda
Member

Hi guys, no luck I'm afraid, I suppose I will have to live with it, I refuse to do a factory reset because it's all set up how I want it, so I'm afraid there is nothing more I could try, thanks for all your input, I'm a little annoyed but it's something I can live with, Take care all. Regards muvoda.

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SkyNet404
Specialist

Thanks for letting us know, and hope this gets fixed in the future software update without you having to perform a factory reset for the TV.

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muvoda
Member

Yeah too right, You would have thought Sony would have a 'delete device' button on a year old tv? Surely I am not the only person that decides to change connected devices🤔 so why 'SONY'?  don't you have a button so you can delete unused devices instead of them piling up when not connected, people change, devices change, the world changes, obviously SONY DONT. Take it easy all. muvoda.

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SkyNet404
Specialist

Hopefully this gets changed in the next software update, and you won't have to do a factory reset for the TV.

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muvoda
Member

No, no factory reset for me, everything is working as it should, apart from the 'ghost devices' that I have got rid of, I am just glad that I don't have to keep looking at them, thanks anyway for your input and let's hope they sort this problem out, sooner rather than later. Regards muvoda.

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HannahEd01
Community Team

Hey muvoda, why don't you do a factory reset? I do it for all of my devices, even my phones, every now and then to improve the overall OS performance, I'm the one who sets it up so not a big deal for me. Just interested to know your point of view.

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muvoda
Member

Hi @HannahEd01 thank you for your input, I will probably do a factory reset but not at the moment, I'm busy with work and I don't get much time, I know it's just a matter of pressing a button but I will bide my time and post the results when I get around to doing it. Kind regards muvoda.

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SkyNet404
Specialist

Sure buddy, take your time with it and hopefully you don't need to do a factory reset for it.

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muvoda
Member

Hi @SkyNet404, yeah I will, but I am so annoyed with Sony, this definitely needs to be sorted out, hopefully on the next update, fingers crossed. Cheers muvoda.