65xg9505 Problems

[Mikhail_vio]

Hello. Each time I start the TV, this expensive TV, this TV do not start thr TV function : the image is black. I have to do it again or to restart it. Also if I connect HDMI, laptop, same issue!

Why?? 

[Peter_S.]

Hi Mikhail_vio,

Is your TV running the latest software?

https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg95xx_x95xxg-series/kd-65xg9505/download...

Cheers

Peter

[Mikhail_vio]

The tv have la la test updates 

Sent from Yahoo Mail on Android

[Joe_Dohn]

Have you tried disconnecting everything from the TV and unplugging it from the mains for 2-3 minutes to depower the set?

[Mikhail_vio]

Hello. The issues continue: youtube sometimes is blocking, and only restart solve it, and when I use hdmi from laptop I have to try for 2 Times or to unolug the hdmi cable, and sometimes when I switch to TV the screen is black. 

[Joe_Dohn]

Have you tried clearing cached data (Settings - Device Preferences - Storage - Internal Shared Storage - Cached data) or resetting the TV (Settings - Device Preferences - Reset) ?