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Xperia Companion - No Restore or Transfer and Netflix install issue

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DragonReborn
Visitor

Xperia Companion - No Restore or Transfer and Netflix install issue

Good Evening, I am having awful trouble restoring from a google cloud backup or using Xperia Companion to transfer from my Xperia XZ Premium. It just says Not Compatable with this Device ( Xperia 1 ) when i plug it in on the companion app or no restore option from google cloud backup in settings.
I used the latest download from the sony website and the one on phone (X1) 
Also no restore function in my google drive back up either. Just the restore on first boot of phone. Which is not a full restore. just call logs and app list and account info

Also Netflix refuses to install as well. Goes through the motions of install then fails. 
I think i may have a broken phone ? Or is it me!

10 REPLIES 10
ply17410
Visitor

DragonReborn,

Thanks for the tip to that app!  Using google drive (as suggested by everyone else) did not work coming from my Xperia Z5 to my new Xperia 1.  I only got app data, wifi settings, etc ... NO sms.

SMS Backup & Restore even merged the old SMS with the few new ones I had received. 

Can't BELIEVE Sony does not have a complete backward compatible offering to make phone upgrades go smoother.

Bob H