topic Re: Why does my Bravia keep switching itself off? in Other TVs

Why does my new Bravia keep switching itself off?

hamster60 — Thu, 12 Jul 2012 18:23:53 GMT

I have had a new Bravia for all of five weeks. Its been working perfectly. I love it. Then tonight it just switched itsself off. I turned it on and it lasted thirty seconds before flicking itself off and then back on and then off.....

Its connected to a Sky Box but its not making any difference whether I switch it on with the remote or manually. It just turns itself off again.

Anyone experienced this?

Thank you.

Re: Why does my new Bravia keep switching itself off?

tcviper — Fri, 13 Jul 2012 11:16:40 GMT

If you go to SETTINGS > SYSTEM, see if you enabled power saving/idle tv standby options. If you don't want this turn them both OFF.

Re: Why does my new Bravia keep switching itself off?

Bravia55HX — Fri, 13 Jul 2012 15:35:34 GMT

Hi,

this is nothing to do with the eco settings although if you can get the set to stay on long enough you should disable them, however since the set was fine before its more likely that there is a fault with the power management and will require a Sony service technician to take a look.

Re: Why does my new Bravia keep switching itself off?

hamster60 — Sun, 15 Jul 2012 10:26:37 GMT

That's the thing. I switched it off for 24 hours. Turned it on played a show on Sky Plus and watched it, I thought that was it. The minute I switched over, it started doing it. The button on the front going from red to green, sometimes homing back on and getting my hopes up for all of thirty seconds!

Re: Why does my new Bravia keep switching itself off?

Bravia55HX — Sun, 15 Jul 2012 14:22:35 GMT

Hi,

very odd, but since you have only had this for a few weeks i would suggest that you take this up with your dealer who should arrange for a replacement as clearly its not right.

Re: Why does my new Bravia keep switching itself off?

soulman-ian — Sun, 02 Aug 2015 21:55:35 GMT

same sort of problem ,but it does warn us saying tv has been idle for too long and will shut down ,strange as were are watching a film .

Re: Why does my new Bravia keep switching itself off?

bravia2 — Sat, 13 Feb 2016 16:03:52 GMT

why does my bravia switch itself off

Re: Why does my new Bravia keep switching itself off?

Anonymous — Wed, 17 Feb 2016 00:59:38 GMT

Hi there

Unfortunately more information is required from you in order to give an answer better than:

You turned it off yourself
You have a sleep timer set
Idle TV standby is set to a value

So a model number of your tv may help. As well as any other relevent details

Cheers

Re: Why does my Bravia keep switching itself off?

oldsmoker1 — Thu, 18 Feb 2016 14:48:48 GMT

My TV turns off for no good reason, I can turn it back on, and it may stay on for a few hours or a few minutes and this is very annoying. Any ideas?

Re: Why does my Bravia keep switching itself off?

Anonymous — Thu, 18 Feb 2016 16:48:53 GMT

Hi oldsmoker1

As i said in my post above, a model number of the tv helps. This is because settings differ from one model to the next.

Cheers

Re: Why does my Bravia keep switching itself off?

oldsmoker1 — Fri, 19 Feb 2016 12:22:29 GMT

The TV is a Sony Bravia, KDL-52WL135

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Re: Why does my Bravia XBR65X900A keep switching itself off?

PAULVALON — Wed, 18 Oct 2017 00:12:52 GMT

My Sony Bravia model XBR65X900A keeps turning itself off.

We have just moved to an apartment so I am unsure if that has caused something to malfunction.

Re: Why does my Bravia XBR65X900A keep switching itself off?

Anonymous — Sat, 21 Oct 2017 17:29:16 GMT

Hi PAULVALON, I hope another Community member will get back to you about this soon, however as this is a thread from 2016, you might want to try getting in contact with Sony Support in the meantime via this contact form.

Re: Why does my Bravia keep switching itself off?

Michaelpaul32 — Mon, 01 Jan 2018 18:18:41 GMT

My sony bravia television keeps turning itself off which is very annoying if it happens right in the middle of a film. It turns itself back on after about 6 seconds but it keeps doing it especially when I'm changing channels.

Re: Why does my new Bravia keep switching itself off?

canonuser2 — Tue, 13 Mar 2018 22:07:03 GMT

Same started happening to me last week.

Sony KDL-32EX403.

On one occasion it sswitched itself back on during the night, on a channel I never watch.

Thought the TV needed replacing, then whilst fiddling with the remote control, the set started switching on and off as I was inserting a battery. Then it started doing it every time I changed the battery. I then changed the battery with the remote in another room. As soon as I brought the remote back into the TV room- it started switching on and off again.

I reckoned the remote itself was faulty, and proved it in the end by filming the IR end of the remote on a digital camera. When the TV started switching off & on- you could see the IR LED firing randomly on the camera LCD screen. I opened up the remote, and gave the circuitry a clean- but it had no effect.

I bought a new remote- almost identical to the Sony model. Cost £9.99 on Amazon.

Problem solved.

I have read so many "Solutions" to this problem - like software resets etc etc. None worked.

But this did...

Check your remote first!

XBR65A1E OLED TV

StantonRolf — Thu, 21 Jun 2018 18:42:32 GMT

In April of 2017 I purchased an XBR-65A1E 4K OLED TV. This is part of my home theatre system that includes a Marantz pre amp and amp, a Tivo 4k DVR, Apple TV 4k, and Sony blu ray 4k. All devices are plugged in to a Panamax power conditioner. All hdmi input switching is done through the marzntz 7704 AV pre amp and only the audio out hdmi cable is plugged into the tv.

The TV will randomly turn itself off. I worked with Sony support team to ensure all power saving, eco, sleep timers were all off and did a factory reset. After a couple weeks it did it again. The set would perform correctly for a week or more then do it again. Sony sent our a tech and replaced the mother board. Same issue continues and then after I had the set now a total of nine months they sent me a Sony "certified" replacement set with an additional two year warranty. Now this set is having the same issue. It mystifys me that it will perform correctly for weeks then within a period of a few days will again turn itself off maybe two or three times. Has anyone out there experienced this issue?

Re: Why does my new Bravia keep switching itself off?

Johnsmithy69 — Mon, 15 Apr 2019 09:16:53 GMT

I may be late to the party but surely there is someone out there that will stumble across this and be happy to of found a fix. I had this problem too at first I believed it may of been caused by a rogue apk (the sort of apps not in the playstore) so I moved them all to a USB... But pointless part and not need because .. it was much simpler than this.... During the 5-10 secs my TV was on I uninstalled my vpn. . Your problem might not be a vpn specifically but my vpn was set to auto start on start up. After deleting this app the TV started up again. Edit I should of started by telling you this I've had this problem twice now the first and easiest fix to rid your TV of the app that might be causing this problem is to unplug your TV from the main power, now on the TV hold the power and volume down button at the same time... While still holding those 2 buttons plug the TV back in... This will factory reset your TV and get it back on... if you are unable to find and delete the app that may be causing the problem in the short 10 secound window you get before it turns off I would recommend the factory reset. So to sum it up I belive the problem to be an app set to auto start on start up but to be safe I would recommend buying yourself a USB stick to download certain apps onto... Then if your TV ever goes through this again and your forced to factory reset, then at least you don't have to go through the hassle of downloading all your apps, or builds again. My vpn was an official app from the playstore. I'm going to download it again without the autostart option set. And keep apks on a stick.

Re: Why does my new Bravia keep switching itself off?

Kelvincool — Sat, 08 Jun 2019 19:32:55 GMT

@hamster60 wrote:
I have had a new Bravia for all of five weeks. Its been working perfectly. I love it. Then tonight it just switched itsself off. I turned it on and it lasted thirty seconds before flicking itself off and then back on and then off.....

Its connected to a Sky Box but its not making any difference whether I switch it on with the remote or manually. It just turns itself off again.

Anyone experienced this?

Thank you.

Re: Why does my new Bravia keep switching itself off?

jacklx — Fri, 11 Oct 2019 14:55:44 GMT

We were watching a Humax recording when a message came up on the screen telling us that the TV would switch off unless any button on the TV remote control was pressed. I managed to find the R-C, pressed the button and everything carried on as normal. The TV is a KD49XG7093. I've unsuccessfully looked through the settings to try and find a way of disabling this irritant. (I think I've used a split infinitive but never mind).

We have two Humaxes in order to record everything we watch and are able to skip through adverts and News programmes when there's anything about Football, Harry and Meghan, Brexit and Party Political Broadcasts so once we're switched on we have no need to touch the TV remote apart from switching from one Humax to the other.

Re: Why does my new Bravia keep switching itself off?

John_Ratcliffe — Wed, 11 Dec 2019 08:51:43 GMT

I have the exact same fault, it developed after only five weeks, im so disappointed after spending £2.5k on what i was led to believe was the best tv in store.

i fear that this may well be a common fault in the design. I prey that ive not wasted such a lot of money.