topic Re: VGN-NR10E/S RECOVERY DISK in PCs & Accessories

VGN-NR10E/S RECOVERY DISK

rodserv — Sun, 02 Dec 2007 16:01:41 GMT

HI COULD ANYBODY PLEASE HELP ME I MADE RECOVERY DISK AND HAVE NOTICED A SCRATCH ON THE DISK AND WHEN TRY TO RECOVER LAPTOP IT STOPS AT 17% THEN SAYS ERROR NOW I CANT USE LAPTOP. IS THERE ANYWHERE I CAN GET HOLD OF RECOVERY DISK
THANKS

Re: VGN-NR10E/S RECOVERY DISK

Blencogo — Sun, 02 Dec 2007 16:08:09 GMT

Hi rodserv and welcome to Club Vaio.

Have you tried turning your Vaio on -> Tap F10 repeatedly when you see the first Vaio Logo screen -> this should start the Recovery Utility from your Hard Drive Recovery Partition.

Choose a full recovery and make sure your Vaio is connected to the AC Power supply. Don't interrupt the recovery whatever happens - even if it appears to have stopped.

If it works then make a new set of Recovery Discs!

Re: VGN-NR10E/S RECOVERY DISK

rodserv — Sun, 02 Dec 2007 16:29:59 GMT

HI AND MANY THANKS .IVE TRIED THAT IT SAYS CANNOT RECOVER.IT MUST BE THAT MY HARD DRIVE HAS BEEN FORMATTED FROM WHEN I PUT RECOVERY DISK IN AND IT STOPPED AT 17% ?

Re: VGN-NR10E/S RECOVERY DISK

Blencogo — Sun, 02 Dec 2007 16:43:45 GMT

It sounds like you will have to phone Sony Support tomorrow and ask them to send you a replacement set of Recovery Discs.

0870 240 2408

They will probably charge £30!

Re: VGN-NR10E/S RECOVERY DISK

rodserv — Sun, 02 Dec 2007 16:45:59 GMT

thanks foryour help. would the disks of someone elses of the same model work do you think ?