topic Betreff: anybody from vaio expert is there? in PCs & Accessories

anybody from vaio expert is there?

giovajio — Sat, 20 Oct 2007 12:33:55 GMT

i posted on more message but none answer!
I bought a new arj51 j and when i try to make the recovery disks a message appears ''launcher failed to creat new document'' and everything stops.
Is there anyone from vaio service to help me?
i live in cyprus and they told i have to sent pc to belgium are they serious?
i wait for some serious answer
thank you.

Re: anybody from vaio expert is there?

rich912 — Sat, 20 Oct 2007 15:58:01 GMT

Hi giovajio,

There is a patch available that may address this issue. Have a look here...

VAIO Recovery Center Patch 1.1.4.7

Re: anybody from vaio expert is there?

tonybeard — Sat, 20 Oct 2007 18:00:36 GMT

The belgium trip is usually are seriously short one so don't worry yourself...it's just a place where repairs are made.

Betreff: anybody from vaio expert is there?

SecretBlogger — Tue, 19 May 2015 22:18:07 GMT

Hi, It is a great tool, in all fairness, but respectfully shouldn't you trade up?

But I shall give some thought to your predicament

Betreff: anybody from vaio expert is there?

jumpsuit — Wed, 20 May 2015 10:01:06 GMT

@SecretBlogger Hi and welcome to the Community.

The original post was made in 2007 so I'm not sure they will see your answer.

Betreff: anybody from vaio expert is there?

SecretBlogger — Wed, 20 May 2015 13:49:59 GMT

To:

Jumpsuit,

Thank you:

Yes I see the date now...I wonder why the query is still live?

I have an interest as I have a museum of defunct devices…………well I hope he had a result

Betreff: anybody from vaio expert is there?

jumpsuit — Wed, 20 May 2015 15:24:23 GMT

Hi again.

I'm guessing it's still live because the 'accept as solution' button hasn't been clicked.

Sadly the orignal poster never posted back to tell us if the solution worked for them.

Betreff: anybody from vaio expert is there?

SecretBlogger — Thu, 21 May 2015 17:35:46 GMT

well, I see. It doesn't really caused me a great deal of concern, but one feels a little compassion especially when consumers feel obliged to come to a forum in desperation, when ideally the manufaturers should offer some sort of satifactory after sales service, don't you think?