topic Re: My Xperia SP can't connect to Sony Select. in General chat

My Xperia SP can't connect to Sony Select.

lukasito2011 — Fri, 15 Oct 2021 19:21:37 GMT

It only says, "No network connection. Please try again later."

Re: My Xperia SP can't connect to Sony Select.

Piscie — Tue, 19 Oct 2021 16:46:39 GMT

Hey @lukasito2011 ,

Have you restarted your phone and tried different internet source?

Re: My Xperia SP can't connect to Sony Select.

lukasito2011 — Wed, 20 Oct 2021 12:12:07 GMT

Nope

Re: My Xperia SP can't connect to Sony Select.

Anonymous — Wed, 27 Oct 2021 16:11:06 GMT

Did you make sure of your internet connection?

Re: My Xperia SP can't connect to Sony Select.

lukasito2011 — Wed, 27 Oct 2021 16:55:04 GMT

Yeah, it is connected to the internet but it could not connect the server.

Re: My Xperia SP can't connect to Sony Select.

Anonymous — Fri, 29 Oct 2021 16:53:52 GMT

I don't know if this going to work, but try the steps in this link on the app if possible and check if it will work: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-sp/articles/00233370

Re: My Xperia SP can't connect to Sony Select.

lukasito2011 — Sat, 30 Oct 2021 16:58:08 GMT

I did these steps and it did not work.

Re: My Xperia SP can't connect to Sony Select.

Anonymous — Wed, 03 Nov 2021 09:22:39 GMT

Did you try to perform factory data reset?

Re: My Xperia SP can't connect to Sony Select.

lukasito2011 — Thu, 04 Nov 2021 14:16:02 GMT

When I try a factory reset, the phone's touchscreen not stop responding.

Re: My Xperia SP can't connect to Sony Select.

Anonymous — Mon, 08 Nov 2021 16:16:43 GMT

That's bad.

The thing is that the device is very old and it definitely reached end of support. So, what's happening with the phone is expected unfortunately. I don't believe that there's any troubleshooting steps that we can try further in this case.

Re: My Xperia SP can't connect to Sony Select.

lukasito2011 — Sat, 20 Nov 2021 11:10:05 GMT

Yep... My phone has reached end of support.