topic Major Freezing problem after marshmallow update. in Z Series

XPERIA Z2 issues after Marshmallow update

mel22 — Thu, 09 Jun 2016 23:46:25 GMT

Hello I just have an issue on my Z2 EVERYTIME I go to settings, apps, forces to close any solution or suggestions? Please help

Re: XPERIA Z2 issues after Marshmallow update

Jake-SonyXperia — Thu, 09 Jun 2016 23:49:48 GMT

Hi mel22,

Welcome to the community,

I don't understand in full, when does the message appear, is it when you access the settings?

Re: XPERIA Z2 issues after Marshmallow update

edmonddantes182 — Fri, 10 Jun 2016 00:35:04 GMT

Hey mel22, could you possibly elaborate more if possible? Does Settings close all of a sudden when you go to Apps?

Re: XPERIA Z2 issues after Marshmallow update

MarlonUk1 — Fri, 10 Jun 2016 02:45:08 GMT

try to boot in safe mode,

if you can access your settings in safe mode, it means there is an app that is causing the problem. please try to remember what are the latest apps that you installed or update before you encountered this problem./

Re: XPERIA Z2 issues after Marshmallow update

mel22 — Fri, 10 Jun 2016 23:22:30 GMT

No it just appears when in setting and ALL APPS and when I scroll up or down or when I want to clear cache or data in any app

Re: XPERIA Z2 issues after Marshmallow update

mel22 — Fri, 10 Jun 2016 23:23:11 GMT

When I go to apps

Re: XPERIA Z2 issues after Marshmallow update

mel22 — Fri, 10 Jun 2016 23:23:35 GMT

Thanks

Re: XPERIA Z2 issues after Marshmallow update

Jake-SonyXperia — Tue, 14 Jun 2016 00:23:26 GMT

Does it show what application is crashing within the error message?

Re: XPERIA Z2 issues after Marshmallow update

Samaronne — Thu, 16 Jun 2016 11:52:26 GMT

I am facing an issue after update to marshmallow version.

The battery is running fine and the overall performance as well, however sometimes my xperia z2 freezes for a couple of minutes and I can't access anything even reboot is accessible. When it occurs I can hold the red button and restart the phone, or wait until the freeze run way, but it usually takes 5 or 10 minutes. I really don´t know how to handle it, I did a fresh install and remove all app, but the issue stills.

Someone else had that trouble or just me? I haven't found any related complaints about it.

If someone had tha problem and found out a solution, please share with me.

Re: XPERIA Z2 issues after Marshmallow update

mel22 — Fri, 17 Jun 2016 01:04:47 GMT

Doesn't show wich app, I think it's Software issue, because on XPERIA Z1 Lollipop 5.0 I was facing the same issue, I Hope Sony Makes another update soon and fix everything

Re: XPERIA Z2 issues after Marshmallow update

ramakrishnac — Mon, 20 Jun 2016 10:36:45 GMT

Hi Sony.

Thank you for the Marshmallow update. After updating my mobile to Android M, battery is getting drained faster even after using battery saving mode. Sometimes I couldn't see some numbers between 100-0 on normal usage itself. Before updating to android M, the battery backup was so good and decent but now it is so disappointing. i hope i need a power bank now.:smileysmileywink:

Other than this everything is working fine and it is really cool.

Re: XPERIA Z2 issues after Marshmallow update

lmcs73 — Wed, 29 Jun 2016 14:25:31 GMT

After updating to marshmallow I've also noticed that battery is draining faster than before. Battery optimization doesn't work at all.

I've also noticed some lag, specially within the dialer. It takes some time to show the contacts names. At first, it only shows the number.

I've noticed, however, some improvement in 4G data connection speed.

XPERIA Z2 issues after Marshmallow update

mel22 — Wed, 06 Jul 2016 01:32:14 GMT

I still have same issue on my Z2 after stupid Marshmallow 6.0 the app Settings forces to close all the time, I need to know when the next update its coming?

Re: XPERIA Z2 issues after Marshmallow update

Uliwooly — Wed, 06 Jul 2016 01:46:15 GMT

@mel22

There's no need to create a new thread, no one knows as this is a user based forum

Re: XPERIA Z2 issues after Marshmallow update

mel22 — Thu, 07 Jul 2016 01:56:50 GMT

I can't understand You

Re: XPERIA Z2 issues after Marshmallow update

Uliwooly — Thu, 07 Jul 2016 20:22:53 GMT

@mel22

It's pretty clear, I'm sorry if you don't understand it, read it all again

@mel22 wrote:
I still have same issue on my Z2 after stupid Marshmallow 6.0 the app Settings forces to close all the time, I need to know when the next update its coming?

@uliwooly wrote:
@mel22
There's no need to create a new thread, no one knows as this is a user based forum

@mel22 wrote:
I can't understand You

Re: XPERIA Z2 issues after Marshmallow update

xperia_now — Thu, 07 Jul 2016 20:47:08 GMT

Fix everything and allow wireless connection again. I'm going back to lollipop this weekend.

Re: XPERIA Z2 issues after Marshmallow update

cwasushil — Wed, 13 Jul 2016 16:42:03 GMT

Camera performance gone worst after Marshmallow update. Colours are bleeding. Worse update.

Major Freezing problem after marshmallow update.

ahmedhisham89 — Wed, 20 Jul 2016 22:03:29 GMT

I am experiencing this problem since i first updated my phone to marshmallow.

i did the Marshmallow software update and then the phone went crazy, it lags too much and freeze for at least 10 or 5 minutes and many times it freezes to a point i can't even lock or unlock the phone, and when i put it on charger for 5 minutes, it freezes completely and i have to shut it down using the red button next to the sim card opening. or pressing volume up and power button.it keeps getting worse till it reaches a point the phone keeps booting automatically for long and when it should boot it goes back to the restarting process from the beginning. at this point i know i have nothing to do else than the factory reset using the software repair

i did factory reset using PC companion and repairing software and it fixes the problem but not more than 3 weeks and same problems start to happen again and this is my 3rd time to repeat the same whole process, i have tested the same problem on safe mode and it keeps happening also on safe mode, i noticed that before the continious restarting phase, it gives me a message that System UI stopped working.

i also did the latest software update hoping it will fix the problem but it is still the same,

now i have nothing to do but to downgrade to previous version which means i have to unlock bootloader and lose any coming official software updates from sony, so please tell me if there is another possible solution or i have to do this step, by the way i noticed many topics in the fourm on the same issue but they all have a dead end with no reply from sony.

so now please tell me what to do as this is a major problem that we expect sony to take seriously, thank you.

Re: Major Freezing problem after marshmallow update.

fungyou100 — Thu, 31 May 2018 10:13:04 GMT

So is it worth while to do the upgrade?

Do this kind of thing happen often?

The new upgrade have better apps and better ui.....