topic Re: Ringtone volume lower than music volume in Z Series

Ringtone volume lower than music volume

Anshul5428 — Mon, 25 Apr 2016 18:16:22 GMT

There is problem after the 6.0 update while playing music the speaker sound is louder and while incoming calls if the volume is full then also it's sounding very low it's was not in lollipop.this is the bug I have checked 10'times updated my phone reseted then also it's not sounding higher alarm sound is higher than the incoming call.caller ringing volume is so low that u can hear if it's ringing beside you.please fix this.

Topic edited by Rickard

Re: Bug in software in Sony Xperia z3 marshmallow update

Uliwooly — Mon, 25 Apr 2016 23:29:56 GMT

@Anshul5428

Just to clarify, are you saying that the ringtone volume its too low if you receive a phonecall while playing music

that the ringtone volume its too low disregarding of playing music.

Re: Bug in software in Sony Xperia z3 marshmallow update

Anshul5428 — Tue, 26 Apr 2016 08:53:26 GMT

no problem is when play music speakers sound perfect and loud.

but when an incoming call come ringtone sound is very low while the volume of ringtone is set full.

while playing an alarm sound is perfect its only when call come.

for you try play music with volume full and hear sound. after that set ringtone volume full and call on ur number compare sound its will be low.

Re: Bug in software in Sony Xperia z3 marshmallow update

Uliwooly — Tue, 26 Apr 2016 15:02:41 GMT

@Anshul5428

That's how it's intended to work

Xperia Z3 D6633 sound Problem after android 6.0.1 Marshmallow update

AhmadHaikal — Tue, 26 Apr 2016 16:42:40 GMT

I have recently update my Xperia Z3 D6633 to Android 6 and found my device ringtone and notification is very very low can parely be heard music sounds is good testing speaker through test is good checking the ringtone through sounds is good but when there is an incoming call the sound is very very low also speaker volume during calls is very low!!!!!!

Re: Ringtone volume lower than music volume

Rickard — Wed, 27 Apr 2016 10:50:45 GMT

@Anshul5428

It's normal that the ring volume is lower than the music volume. This is because the earspeaker (top speaker) will use a lower volume for ringtones. As i understand it, this is for safety reasons in case the phone should ring while you hold it to your ear.

It was this way in the previous software versions as well.

Re: Ringtone volume lower than music volume

AhmadHaikal — Wed, 27 Apr 2016 16:38:33 GMT

Yes but when the ring tone has become very low that you can barely hear and the ringtone at maximum this odd and it wasn't like that before marshmallow update even the speaker during the call became very low as well like it's not there

Re: Ringtone volume lower than music volume

Anshul5428 — Thu, 28 Apr 2016 03:54:46 GMT

Its does not work like that before the update the sound was perfect its only after the update when this sound problem arise not only in ringtone in loud speaker also when we are on call then turn on the loudspeaker that also sounds very very low compared to lollipop update.this bugs are in marshmallow only

Re: Ringtone volume lower than music volume

Anshul5428 — Thu, 28 Apr 2016 03:57:15 GMT

the ringtone volume its too low disregarding of playing music its was much higee in lollipop and kitkat

Re: Ringtone volume lower than music volume

exsanguinator — Thu, 28 Apr 2016 06:33:41 GMT

How much worse can it be?
Im still on kitkat and the ringtone is still too soft

Re: Ringtone volume lower than music volume

Rickard — Thu, 28 Apr 2016 11:15:38 GMT

@Anshul5428

That sounds strange. Do you know if you had any 3:rd party app or similar to increase the ringtone before? The volume from the top speaker has always been lower when the phone rings For media (and also when you select ringtone), the volume from the top speaker will be higher. This is not new for the Android 6 update.

Also check if there may be any dirt on the bottom speaker and try cleaning it carefully. As you mention lower volume also when using speakerphone, it sounds like it's the bottom speaker that giving a lower volume.

Re: Ringtone volume lower than music volume

AhmadHaikal — Thu, 28 Apr 2016 12:30:37 GMT

No 3Rd party app was used also dirt on the bottom speaker also has been cleaned the speaker is working properly but when there is incoming calls only it becomes very very low

Re: Ringtone volume lower than music volume

AhmadHaikal — Fri, 29 Apr 2016 09:34:24 GMT

Please any one got solution for this issue why sony support doesn't care !!!!!

Re: Ringtone volume lower than music volume

exsanguinator — Fri, 29 Apr 2016 13:01:09 GMT

It may sound soft to us, but it probably is still within the accepted db parameters of sony engineers.
After all, in a dead quiet room, late at night,I can clearly hear my ringtone.

Re: Ringtone volume lower than music volume

Riyakhusi — Fri, 29 Apr 2016 19:54:55 GMT

I am also having same problem after updated to 6.0 caller ringing is very low very much disappointed after updated my phone 😞 plz do sumthing on next update,pls fix this

Re: Ringtone volume lower than music volume

mid0o0 — Wed, 04 May 2016 15:41:18 GMT

Dear,

I have the same situation after marshamellow upgrade the speaker sound become too low as i can't hear and the ringtone also lower than the normal before and the mobile delay during making call and choose the sim which i want. I tried to make software repair but no result the situation same same as before So i need your help

Re: Ringtone volume lower than music volume

Ninalina — Mon, 09 May 2016 01:41:10 GMT

Same here. Ringtone last week was fine. Now I can barely hear. Notifications volume is fine, movies and audio as well. I've been missing important calls the whole week.

Re: Ringtone volume lower than music volume

exsanguinator — Mon, 09 May 2016 06:49:56 GMT

I've found a workaround for this problem.as I found missing important calls very expensive and frustrating.
My wife just got a Huawei Mate 8 with a free Huawei smartwstch.
Her ringtone on thst fone can be heard next door.
I'm now using the watch with android wear on my Z3,
the watch vibrates and rings when calls are received
the watches ringtone is about the same as my Z3,but because it's on my wrist, I can hear it clearly and never miss a call.
So,since Sony hasn't done anything about this ringtone problem, I suggest to either live with this issue, invest in a smartwstch or buy another brand phone..
This will have to do for me for the next 12 mths, when I'll be eligible for an upgrade...
can anyone guess if it will be another sony fone or not?

New update, low sound

RHMA — Tue, 10 May 2016 15:12:19 GMT

Hello
I own a xperia z3 phone and recently I updated it to marshmallow
And once I updated it, the sounds in my phone have gone really low!
I can't hear music, or the person I'm calling, and even the sounds of incoming calls and notifications!
Does anyone have a solution for this kind of problem? Please do help me.
And thank you

Re: New update, low sound

HANS_MZ — Tue, 10 May 2016 15:28:40 GMT

Z3 Compact the same problem , developers generally think about something?