https://community.sony.de/t5/z-series/installed-certificate-lost-authorisation-over-lock-screen/m-p/3299379#M35760 <P>If you have enabled Enctption then the only way to disable this is to do a full reset/repair</P> Wed, 03 Sep 2014 17:41:30 GMT Thommo 2014-09-03T17:41:30Z https://community.sony.de/t5/z-series/installed-certificate-lost-authorisation-over-lock-screen/m-p/3299378#M35759 <P><SPAN style="font-family: arial,helvetica,sans-serif; font-size: 10pt;">I installed a certificate and my phone required me to enable a pin code for the lock screen. Now that I wan't to remove the pin code for unlocking my screen the option "disable" or "swipe" are greyed out and I'm unable to choose them. It says "deactivated by admin, encryption policy or credential storage".</SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif; font-size: 10pt;">What can I do to disable the lock screen pin code, without resetting the entire phone?</SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif; font-size: 10pt;">To clarify, I still have my pin code, just need to regain my authority.</SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif; font-size: 10pt;">&nbsp;</SPAN></P><P><SPAN style="font-family: arial,helvetica,sans-serif; font-size: 10pt;">Appreciate any help or suggestions.</SPAN></P> Wed, 03 Sep 2014 16:13:25 GMT https://community.sony.de/t5/z-series/installed-certificate-lost-authorisation-over-lock-screen/m-p/3299378#M35759 Ansgar 2014-09-03T16:13:25Z https://community.sony.de/t5/z-series/installed-certificate-lost-authorisation-over-lock-screen/m-p/3299379#M35760 <P>If you have enabled Enctption then the only way to disable this is to do a full reset/repair</P> Wed, 03 Sep 2014 17:41:30 GMT https://community.sony.de/t5/z-series/installed-certificate-lost-authorisation-over-lock-screen/m-p/3299379#M35760 Thommo 2014-09-03T17:41:30Z