topic Re: hairline crack - touchscreen broken advice on how to access photos in Z Series

hairline crack - touchscreen broken advice on how to access photos

Rozeena14 — Sun, 04 May 2014 21:23:47 GMT

Hairline crack on my 1 month old Z1 compact, so touch screen has stopped working. Any way i can access my photos?

Thanks

Re: hairline crack - touchscreen broken advice on how to access photos

_alexdon_ — Sun, 04 May 2014 22:01:13 GMT

Do you have a PIN or password?If not,you can use PC companion.

Re: hairline crack - touchscreen broken advice on how to access photos

Rozeena14 — Sun, 04 May 2014 22:20:19 GMT

i had a pattern on it

Re: hairline crack - touchscreen broken advice on how to access photos

_alexdon_ — Sun, 04 May 2014 22:47:52 GMT

Did you save photos on a SD card?If yes,you can repair with SUS,they should be intact.

Re: hairline crack - touchscreen broken advice on how to access photos

Hampus — Mon, 05 May 2014 10:12:04 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If the touchscreen is not working you could use an USB OTG-adapter to connect a mouse to the phone. That way you can unlock the screen and save your data.

Re: hairline crack - touchscreen broken advice on how to access photos

Q-Cumber — Tue, 01 May 2018 12:10:49 GMT

The solution with an USB OTG-adapter didn't work for me at first.
I had to connect a mouse with it's own powersource (batteries) in order to get it working.

All my photos were saved to the memory card and if you have a Google account you will probably find them in your Google Photos as well.

A problem with Experia Companion on MAC is that you can't select repair beccause you have to unlock the phone first... The message window isn't possible to close.