topic Re: WiFi connection problems in Z Series

WiFi connection problems

ProStatka — Tue, 15 Jul 2014 04:43:49 GMT

Hi everyone!

I've bought z2 in Russia 2 months ago and while being there I've never experienced any wifi connectivityproblems.

But when I arrived to Canada I couldn't connect to any wifi network. I've tried to connect to free wifi, to my friend's wifi and to university wifi, but I failed to do it. At the same time my laptop connects to all of those easily. The only wifi my z2 can connect to is hotspot I'm sharing from my laptop using Connectify.

I've read many posts about wifi issues on this forum and followed all the instructions, but I still can't connect to any Canadian wifi.

Any idea why is that so? I really could use some help here.

Re: WiFi connection problems

Samuel1 — Tue, 15 Jul 2014 07:07:50 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try connecting to WiFi without your SIM card inserted in the phone. Get back to me with the results.

Re: WiFi connection problems

ProStatka — Tue, 15 Jul 2014 13:37:45 GMT

Hi, Samuel!

Iv'e tried to connect to wifi without Sim card - still no results.

Re: WiFi connection problems

Chris061 — Wed, 16 Jul 2014 08:38:09 GMT

Do you use SWR10 ? or something like that ?

If you do, try to downgrade your firmware to 17.1.A.2.55.

Re: WiFi connection problems

ProStatka — Wed, 16 Jul 2014 17:07:19 GMT

Thanks for your replies, but the problem was that Kaspersky Internet Security for some reason was blocking any connection to Canadian wifi. When I changed web filtering settings to less strict It started to connect as it should.

Re: WiFi connection problems

juanb — Fri, 22 Aug 2014 05:24:12 GMT

where would i be able to find that option? im desperate and i haven't been able to find a solution for it. i've also bought the cell phone overseas though i didn't used it during my stay in the other country.

Re: WiFi connection problems

ProStatka — Mon, 25 Aug 2014 00:17:08 GMT

Hi, juanb!
If you have KIS antivirus just go to
settings > web filter > web filter >change it to "standard" (or "normal")
Names of settings options may be slightly different in english, because my version of KIS is russian.