topic Re: Front shield opening automatically in Z Series

Front shield opening automatically

sbabupresidency — Sun, 13 Apr 2014 09:08:47 GMT

Dear Sony friends,

My Z1 front shield opening automatically. So I lost Sony logo front side of my phone. I bought my Z1 Jan '14 only. So is this issue cover under ADP? I am worrying now.

Re: Front shield opening automatically

FrontierGate — Sun, 13 Apr 2014 09:15:07 GMT

Can you post a photo? What is the front shield?

Re: Front shield opening automatically

Alexander1 — Mon, 14 Apr 2014 16:02:08 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

The ASF should not fall of by it self. I suggest that you raise this with your local Xperia support team for more information of how to proceed with this:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Front shield opening automatically

sbabupresidency — Sat, 19 Apr 2014 10:00:57 GMT

Hi Sorry , I dont have picture of that. I gave my phone to service center. They told me that they will replace with new one.

Re: Front shield opening automatically

sbabupresidency — Sat, 19 Apr 2014 10:02:15 GMT

Hi I gave my phone to service center. They told me that they will replace with new one.

Re: Front shield opening automatically

Alexander1 — Fri, 25 Apr 2014 11:37:26 GMT

Great, keep us updated!

Re: Front shield opening automatically

sbabupresidency — Mon, 30 Jun 2014 18:50:10 GMT

They replaced the front shield. Thanks Sony.

Re: Front shield opening automatically

Alexander1 — Fri, 25 Jul 2014 14:11:47 GMT

I'm glad to hear that!

Re: Front shield opening automatically

sbabupresidency — Tue, 19 Aug 2014 07:51:26 GMT

But 30 days I waited