topic Re: Strange Settings problem in Z Series

Strange Settings problem

makhijamm — Wed, 09 Oct 2013 19:00:56 GMT

Hi !!

I am having this strange problem. When I restart the phone for first 2-3 hours if I click on settings it asks for security password. Although after 2-3 hours it stops asking for one but I am sure I havent set any passwords. The default passwords like 1111, 0000 etc wont work. I mailed sony care but there response is still pending. I dont wanna reset phone and spend time setting up all the things again . Can anyone suggest a solution? I am attaching a screenshot of the same.

Re: Strange Settings problem

Uliwooly — Wed, 09 Oct 2013 19:07:05 GMT

This is odd, do you have a SIM lock? is it a PUK password/pin?

Re: Strange Settings problem

makhijamm — Wed, 09 Oct 2013 19:36:43 GMT

Nope... No lock. And if there would be one then why just for 2-3 hours??

Re: Strange Settings problem

Uliwooly — Wed, 09 Oct 2013 19:40:08 GMT

You might have to reset your phone, you have to use SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Strange Settings problem

SonyBridge — Sat, 12 Oct 2013 04:28:23 GMT

Hi, I was having the same problem with my z1 and I had to reinstall the firmware using Sony Bridge for mac after that it's working fine no problems whatever .

Re: Strange Settings problem

Uliwooly — Sat, 12 Oct 2013 19:13:20 GMT

Glad to hear it worked for you

Re: Strange Settings problem

makhijamm — Sat, 12 Oct 2013 21:45:34 GMT

Can you help me with the process?? how can I avoid re-downloading heavy apps??

Re: Strange Settings problem

Uliwooly — Tue, 15 Oct 2013 16:53:07 GMT

Just read the steps above, you will have to redownload all your apps

Re: Strange Settings problem

Sandy7199 — Wed, 11 Dec 2013 18:49:55 GMT

So did the problem get solved or you had to download everything again? Am facing the same problem though in my case it asks for password all the time

Re: Strange Settings problem

Sam — Wed, 11 Dec 2013 23:51:49 GMT

Have you tried the steps outlined by Uliwooly? If the phone is locked and you can’t get in you will need to run a repair as per the steps provided above.

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Re: Strange Settings problem

lalithonda — Wed, 25 Dec 2013 16:01:58 GMT

Use your gmail password....I have used it and my phone is working perfectly

Re: Strange Settings problem

pravin23 — Wed, 25 Dec 2013 18:20:59 GMT

hey me too have this and i think this is something with the password we given for phone lost / xperia tracking whn we enter the same password associated with that it will be solved

Re: Strange Settings problem

rimi — Sun, 05 Jan 2014 19:46:06 GMT

i faced the same problem as u did. this happens when u click the camera button on right side of ur device without unlocking the screen of your mobile. you just need to unlock the screen, tap the camera button on right hand side, take a picture by clicking the button, then go to ur setting it will unlock and wont ask for security code.

Hope it helps!!!!

Re: Strange Settings problem

Tushu — Sat, 22 Feb 2014 15:24:57 GMT

I faced similar issue where I forgot that I had turned on Sys-Guard under X-Alert Settings. I turned off Sys-Guard and after that no more annoying security password prompt came again on accessing Settings

Re: Strange Settings problem

ankitvaidya — Thu, 27 Mar 2014 09:43:16 GMT

I am also facing this same problem and everytime i restart my phone, my settings stops to open!! Xperia support...do something...else i will never use xperia

Re: Strange Settings problem

joe1988 — Wed, 10 Sep 2014 10:21:21 GMT

hi makhijamm...

I find d proper solution for dis props...
in this procedure we no need to restore d device...

go to settings >security >device administrators
and un tick ✅ the x-alert for Xperia..

if the security code screen appear, press home button 1 or two time.. after that go settings and do given above procedure...