topic Re: Noise cancelling in z5c not working in Z Series

Noise cancelling in z5c not working

jhonybabes — Thu, 10 May 2018 01:20:23 GMT

Good day, since the day i bought the z5c and when i put my headphone stearo the noise cancelling mode is not enable, i tried many times to foll instruction about noise cancelling but it doesn't work, you make check the following pictures i make. Please help

Re: Noise cancelling in z5c not working

Lord_viridis — Thu, 10 May 2018 09:32:09 GMT

Are you using headphones that support noise cancelling?

Re: Noise cancelling in z5c not working

NunoSEN2 — Thu, 10 May 2018 11:00:14 GMT

@Jhonybabes21;

As @Viridis ask, you need to be using noise cancelling headphones (like the MDR-NC750) for the settings to be available.

Re: Noise cancelling in z5c not working

jhonybabes — Thu, 10 May 2018 15:37:47 GMT

So the headphone include with the package of the phone (Z5c) is not noise canceller?

Re: Noise cancelling in z5c not working

NunoSEN2 — Thu, 10 May 2018 15:41:12 GMT

@Jhonybabes21;

What headphones model came with your phone? (diferent markets have diferent packages).

Re: Noise cancelling in z5c not working

jhonybabes — Mon, 14 May 2018 22:20:12 GMT

Here sir check my headset, sorry i put some wire protection i wish you could identify my headset. Please check the photo attached.

Re: Noise cancelling in z5c not working

Lord_viridis — Tue, 15 May 2018 08:13:31 GMT

Hi,

Yeah they look like mh750 which are not noise cancelling capable model I'm afraid.

Re: Noise cancelling in z5c not working

jhonybabes — Tue, 15 May 2018 10:50:20 GMT

Thanks you sir, anyways what do you recommend of a excellent earbud noise cancelling headphone?

Re: Noise cancelling in z5c not working

Lord_viridis — Tue, 15 May 2018 11:06:52 GMT

Best for Xperia is MDR-NC750