topic Re: Phone powers off in pocket in Z Series

Phone powers off in pocket

Raqune — Thu, 12 Oct 2017 10:49:50 GMT

Whenever I put my z1 compact in my pocket, even for a few minutes, when I take it out it is non-responsive. I have to hold power button in until it reboots.

Re: Phone powers off in pocket

ChloeS — Wed, 01 Nov 2017 23:48:19 GMT

Hi @Raqune

Welcome to the community!

Sorry to hear about that

Can you test the phone in safe mode and see if you still have the same problem?

Let me know

Re: Phone powers off in pocket

Raqune — Fri, 06 Apr 2018 05:30:28 GMT

Thanks for the suggestion but my post was almost 6mo. ago. After a few days of this the phone would not boot up at all no matter what I tried. I ended up buying another phone. My current Z1 has not had this issue after 6MO.