topic Re: Sony Xperia X performance f8131 network problem in X Series

Sony Xperia X performance f8131 network problem

Masrur — Tue, 27 Feb 2018 00:53:59 GMT

Few month before i bought Sony Xperia X performance f8131 and it was working without any problem. Now I changed my call operator to another one and it`s not working like incoming and outgoing calls are not working (it says: mobile network is not available). however mobile internet is working without any stuck. I put SIM card in another device it worked but not in my phone. I have restored the device it didnt help. I put another operator`s SIM card and it worked. Could you help me about this case?

Re: Sony Xperia X performance f8131 network problem

Uliwooly — Tue, 27 Feb 2018 00:59:13 GMT

@Masrur

Perhaps it's being blocked by your carrier, contact them.

Re: Sony Xperia X performance f8131 network problem

Masrur — Tue, 27 Feb 2018 01:02:42 GMT

But SIM card is working in another device. and I contacted them too, they said you have problem with phone.

Re: Sony Xperia X performance f8131 network problem

Uliwooly — Tue, 27 Feb 2018 01:27:42 GMT

@Masrur

Could you test a different SIM card from the same network with your Xperia X?

Re: Sony Xperia X performance f8131 network problem

Masrur94 — Tue, 27 Feb 2018 11:29:47 GMT

I have tested different one did not help

Re: Sony Xperia X performance f8131 network problem

Uliwooly — Tue, 27 Feb 2018 21:40:10 GMT

@Masrur94 @Masrur

Time to contact your Local support

Btw why do you have 2 accounts?

Re: Sony Xperia X performance f8131 network problem

Masrur94 — Tue, 27 Feb 2018 21:46:59 GMT

Eventually I decided to change the carrier, otherwise there is no solution for this issue.

Caise of having two accounts

Btw why do you leave that quote every time? What's the reason?

Re: Sony Xperia X performance f8131 network problem

Uliwooly — Tue, 27 Feb 2018 22:18:01 GMT

@Masrur94 @Masrur

Fair enough but you will have to pick one, as only one account per user.

Re: Sony Xperia X performance f8131 network problem

Masrur94 — Wed, 28 Feb 2018 05:39:53 GMT

Surely! However you didn't respond to my question.