topic Re: Not loading WIFI Login Page in XZ Series

Not loading WIFI Login Page

Deethreekay — Wed, 24 Apr 2019 10:42:47 GMT

Hi all,

My phone (Xperia XZ1 compact running android 9) has suddenly stopped working with the wifi at my hotel. It's a public wifi where you get the login prompt after connecting to the network (usually) but i'm not getting the prompt just a "wifi has no internet message." It's working both on my laptop and my wife's iPhone, and was working on mine up until yesterday.

So far I've tried forgetting the network, trying one of the other networks (and forgetting that), deleting my network settings, starting the phone in safe mode, trying to force the prompt to come up by going to the gateway's IP address, trying to force the prompt by going to a non https website, and probably other things I'm forgetting and have so far I've come up with dougnuts.

Any ideas on how to solve this?

Re: Not loading WIFI Login Page

mahesh911 — Wed, 24 Apr 2019 11:51:45 GMT

@Deethreekay wrote:
Hi all,
My phone (Xperia XZ1 compact running android 9) has suddenly stopped working with the wifi at my hotel. It's a public wifi where you get the login prompt after connecting to the network (usually) but i'm not getting the prompt just a "wifi has no internet message." It's working both on my laptop and my wife's iPhone, and was working on mine up until yesterday.
So far I've tried forgetting the network, trying one of the other networks (and forgetting that), deleting my network settings, starting the phone in safe mode, trying to force the prompt to come up by going to the gateway's IP address, trying to force the prompt by going to a non https website, and probably other things I'm forgetting and have so far I've come up with dougnuts.
Any ideas on how to solve this?

It's a common problem which happens on public WiFi networks . Usual solutions

1. Try loading a webpage in incognito mode

2. Open gateway or ip address of the WiFi network which forces it to open login page... Normally ip address looks like 192.168.1.1 or you can find it in the WiFi network details in your phone WiFi settings after you connect to it..

3. Try loading their company page which is your case hotel website ,because sometimes hotel page doesn't need login.. also hotel page may have links for opening the login page you need.

And last try is to reset all network settings of the phone... And restart.

This problem is not particularly linked to a phone model. It happens to many people with different phones.. it's kind of hidden bug which is happening randomly. You can Google search this problem and you will find other kind of solutions too..

Anyway hope u can manage it to connect successfully.

Re: Not loading WIFI Login Page

Deethreekay — Wed, 24 Apr 2019 21:47:46 GMT

Hi Mahesh - I had Googled this issue prior to posting and tried all the commonly reccomended solutions. Including reseting the network settings and the other possibilities you outlined. No luck.

Re: Not loading WIFI Login Page

mahesh911 — Thu, 25 Apr 2019 10:46:06 GMT

@Deethreekay wrote:
Hi Mahesh - I had Googled this issue prior to posting and tried all the commonly reccomended solutions. Including reseting the network settings and the other possibilities you outlined. No luck.

Well.. last thing to do is to reset the hotel modem which possible solves this issue.. but think u can't ask hotel admin to reset the modem or router just for u.

Also try visiting webpage from Google app . Iam not sure but I think this problem happen may b bcos of default android webview is disabled and run by chrome alone. It's shown disabled for me too .And also try uninstall chrome and connect to that WiFi and see whether the login pop up comes up or not.

Just we can try all possible way to make it work . Also try other browser too like Firefox. First try without chrome, that is disable it as it's built-in and then alternate browsers . Hope u hav mobile internet to try it .