topic Re: Advanced Logging - Spyware? in XZ Series

Advanced Logging - Spyware?

The_Newtype — Fri, 25 Nov 2016 02:10:18 GMT

I was in the Google Play store, and noticed that this app is now listed in the "My apps and games" section. Here is the description:

"Send logs to Sony Mobile to improve support and devices. These logs contain a wide range
of personal information such as unique device IDs, your location, details regarding running
applications, and events/input leading up to a crash.

Logging is only active for a short time and automatically disabled once logging has been
completed. Logs are uploaded when connected to Wi-Fi and automatically deleted when the
upload is completed"

Link: https://play.google.com/store/apps/details?id=com.sonymobile.advancedlogging&hl=en

Not only did I not download this, I was never asked for permission for it to run in the background, etc. Further, it doesn't show in my app drawer or in the application list in the settings. Can anyone shed any light on this?

Thanks!

Re: Advanced Logging - Spyware?

CameronT — Fri, 25 Nov 2016 03:48:48 GMT

Hi @The_Newtype,

It would appear that that this is an app that is pre-bundled with the firmware. Check under Settings > About Phone, there may be a 'Usage info' option in here that you can disable.

Re: Advanced Logging - Spyware?

The_Newtype — Fri, 25 Nov 2016 04:57:08 GMT

I appreciate the quick response. No issue if it can be disabled.

Thanks

Re: Advanced Logging - Spyware?

Lord_viridis — Sat, 26 Nov 2016 11:37:26 GMT

It's part of the Xperia support app that, if needed, can take an advanced log to send to Sony support to identify a problem.
The advanced logging will only run when a user commands it to