topic Re: Screen dark off in XPERIA archive

Screen dark off

Emzo — Thu, 24 Mar 2016 14:26:26 GMT

Aftre last update when make a phone call or massenger call screen go black and i cant use it tell the call ended by the person who i call . Tried to test screen sensor it worked very well
settings > about phone > diagnostics > test > test the touchscreen. I need a solve for this its really anoying me

Re: Screen dark off

4IES — Thu, 24 Mar 2016 16:35:22 GMT

Tried also the 'Ear proximity' test there?

Re: Screen dark off

Uliwooly — Thu, 24 Mar 2016 19:22:57 GMT

@Emzo

I agree with @4IES, test the proximity sensor and also, does your phone has a protective case, film, glass?

Re: Screen dark off

Emzo — Thu, 24 Mar 2016 19:25:51 GMT

Yes i tried ear proximity and worked very well w i have glass on screen but this problem onpy aftr i did the last system update

Re: Screen dark off

Uliwooly — Thu, 24 Mar 2016 19:27:08 GMT

@Emzo

remove it and report back.