https://community.sony.de/t5/xperia-archive/z5-compact-reset-factory-itself/m-p/3426274#M506940 <P>Hi,<BR /><BR />Could you first of all make sure that you have not changed the user via Settings &gt; Users &gt; Owner.&nbsp;<BR /><BR />Otherwise, did you have an Exchange account on your phone? An Exchange account may have the policy to wipe the phone if wrong pattern/PIN-code has been entered to many times.</P> Tue, 17 Nov 2015 15:35:42 GMT Hampus 2015-11-17T15:35:42Z https://community.sony.de/t5/xperia-archive/z5-compact-reset-factory-itself/m-p/3426273#M506939 <P>Had my phone in my pocket and when I took it out it had factory reset alone. Is there any log I can check to see what happened?</P> Tue, 17 Nov 2015 15:23:37 GMT https://community.sony.de/t5/xperia-archive/z5-compact-reset-factory-itself/m-p/3426273#M506939 ElCucoEnPersona 2015-11-17T15:23:37Z https://community.sony.de/t5/xperia-archive/z5-compact-reset-factory-itself/m-p/3426274#M506940 <P>Hi,<BR /><BR />Could you first of all make sure that you have not changed the user via Settings &gt; Users &gt; Owner.&nbsp;<BR /><BR />Otherwise, did you have an Exchange account on your phone? An Exchange account may have the policy to wipe the phone if wrong pattern/PIN-code has been entered to many times.</P> Tue, 17 Nov 2015 15:35:42 GMT https://community.sony.de/t5/xperia-archive/z5-compact-reset-factory-itself/m-p/3426274#M506940 Hampus 2015-11-17T15:35:42Z