topic Re: Mic not working in XPERIA archive

Mic not working

alaaaaaaaaaa — Mon, 19 Oct 2015 21:14:57 GMT

The microphone is no working. 000
Please help me

Re: Mic not working

Uliwooly — Mon, 19 Oct 2015 21:36:51 GMT

@alaaaaaaaaaa

Settings > about phone > diagnostics > test > test the microphone, does it work?

also boot on safe mode and see if it works while on safe mode.

Re: Mic not working

Uliwooly — Mon, 19 Oct 2015 21:37:33 GMT

if it doesn't then repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

@alaaaaaaaaaa

Re: Mic not working

John-BR — Tue, 20 Oct 2015 03:46:11 GMT

Hi alaaaaaaaaaa

Welcome to the community.

I would do as @uliwooly suggests and check to see if this is a hardware issue using Xperia Diagnostics. If it fails the test have a chat with your contact your Local support team as it will need to be serviced.