topic Re: Phone Stuck On Boot Screen Loop - HELP! in XPERIA archive

Phone Stuck On Boot Screen Loop - HELP!

ryan47477 — Sat, 18 Jul 2015 21:11:24 GMT

My xperia z1 is stuck in a boot loop and i dont know what to do cuz it wont go into safe mode cuz any time i boot it up it freezes then restarts and does the same so cane you please help me thank you.

Re: Phone Stuck On Boot Screen Loop - HELP!

Uliwooly — Sat, 18 Jul 2015 21:19:13 GMT

@ryan47477

Turn off the phone > charge it > run PCC > support zone > repair > remove both SIM and SD cards from your phone > Repair the phone

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Phone Stuck On Boot Screen Loop - HELP!

Thommo — Sat, 18 Jul 2015 22:24:59 GMT

Performing a system repair using PC Companion - This will factory reset your phone and erase all data

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP