topic Re: Android 5.1.1 update and some problems in XPERIA archive

Android 5.1.1 update and some problems

luluvava1 — Sat, 10 Oct 2015 07:58:48 GMT

Hi everybody

Since I update my Xperia phone last saturday (10/03/15).

I can't share internet connection, memories almost full, battry power turn down really, really quickly ans sometime the phone restart on its own.

Will someone got any solutions

Thanks a lot

Re: Android 5.1.1 update and some problems

_alexdon_ — Sat, 10 Oct 2015 08:33:04 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: Android 5.1.1 update and some problems

luluvava1 — Sat, 10 Oct 2015 11:50:21 GMT

Thanks for your anwer, Alexdon, I just did it, I let you know later if it's better or not

Bye

Re: Android 5.1.1 update and some problems

_alexdon_ — Sat, 10 Oct 2015 11:50:40 GMT

Keep us updated.

Re: Android 5.1.1 update and some problems

luluvava1 — Mon, 12 Oct 2015 07:25:43 GMT

Hi Alexdon,

Sorry but the problems always here: memory almost full, the phone switch off sometime.

A good new: I can share my internet connection

Let me know if you got a solution

Bye

Re: Android 5.1.1 update and some problems

Michelasso — Mon, 12 Oct 2015 08:40:18 GMT

If you repaired the phone you should have no apps installed (apart from the bloatware). You should investigate what is occupying your memory. Go to Settings/Memory, wait for all values to be computed and see what happened. You may also want to post a screenshot in here. Remember that the first SD card is internal, so if you have large files in there you are better deleting them.

Re: Android 5.1.1 update and some problems

_alexdon_ — Mon, 12 Oct 2015 08:55:34 GMT

You are not the first one to say that after lollipop, internal memory is almost full. Did you install anything after the repair? @luluvava

@Michelasso Nice suggestions, a screenshot could help.

Re: Android 5.1.1 update and some problems

luluvava1 — Sat, 17 Oct 2015 11:29:15 GMT

Hi everybody,

You'll find the answer of the Xperia support, ok it's in french, they ask me to be patient, because the software need time to work well.

And also screenshoot saying memory almost full.

Cher Monsieur Matteo,

Nous vous remercions d'avoir contacté Sony Xperia Support .

Nous sommes sincèrement désolés du problème rencontré avec votre appareil.

Comme règle général sachez qu’un appareil a besoin de temps jusqu’à ce que son logiciel se stabilise après une mise à jour majeure comme celle vers Android™ 5.0 (Lollipop). Il y a des processus en arrière-plan comme celui de l’indexation des fichiers internes au Système Opérationnel qui peuvent provoquer temporairement des lenteurs ou d’autres dysfonctionnements. Nous vous prions de prendre conscience de ces faits et de patienter.

Re: Android 5.1.1 update and some problems

xendra1994 — Mon, 09 Nov 2015 02:11:11 GMT

i would want to know when arrives the lollipop update in mexico and latin america

Re: Android 5.1.1 update and some problems

Swordsy — Mon, 09 Nov 2015 14:24:57 GMT

If you value your camera quality, you don't want the update.

Re: Android 5.1.1 update and some problems

Chubis — Mon, 09 Nov 2015 14:31:07 GMT

I am from Colombia... i already have it

Thanks Sony, my phone is now garbage

mike_mimo — Tue, 10 Nov 2015 15:25:06 GMT

wishing I hadn't done the lolipop downgrade

I was really happy with my M2, been the best phone I have had over the last 11 months, but now!!

GPS not working

No memory for apps

GPS not working

odd wi-fi behavior

GPS not working

Camera poor

GPS not working

Freezes

GPS not working

Poor quality of calls

GPS not working

Terrible battery life

GPS not working

etc etc etc etc

SONY, FIX THIS NOW, OR AT LEAST GIVE US THE OPORTUNITY TO GO BACK TO 4.4.4

Re: Thanks Sony, my phone is now garbage

Qatrium — Tue, 10 Nov 2015 15:27:12 GMT

I'd suggest that you do a PC Companion software repair using PC Companion, this will do a clean installation of the latest firmware and will also wipe your internal memory. Such instabilities usually happen after major updates, a clean installation can solve most of them.

Open PC Companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

Re: Thanks Sony, my phone is now garbage

mike_mimo — Fri, 13 Nov 2015 15:46:56 GMT

Done that.

It's still rubbish. GPS,Camera,Wifi,Battery life and now Bluetooth are all not working correctly