https://community.sony.de/t5/xperia-archive/please-help/m-p/3354321#M467960 Then repair your phone with Sony PC Companion.<BR /><A target="_blank" href="http://support.sonymobile.com/us/tools/pc-companion/" rel="nofollow noopener noreferrer">http://support.sonymobile.com/us/tools/pc-companion/</A> Tue, 10 Feb 2015 03:03:51 GMT Phy 2015-02-10T03:03:51Z https://community.sony.de/t5/xperia-archive/please-help/m-p/3354318#M467957 Downloaded a free music player app, worked for 1 day and I had downloaded about 30 songs. The next day, will not allow me to download or play songs annnnnnnd all of a sudden, auxiliary cords no longer work on my phone as it says it's not compatible, even tho I have used the same auxiliary cord at my work for 2 weeks, someone please inform me of my mistake as it's probably not the phone company it's "always" the user. Tue, 10 Feb 2015 02:40:47 GMT https://community.sony.de/t5/xperia-archive/please-help/m-p/3354318#M467957 ASSISTANCEISNEE 2015-02-10T02:40:47Z https://community.sony.de/t5/xperia-archive/please-help/m-p/3354319#M467958 Keep in mind, no music apps work on my phone anymore, and it is only 1 Month old. Tue, 10 Feb 2015 02:43:12 GMT https://community.sony.de/t5/xperia-archive/please-help/m-p/3354319#M467958 ASSISTANCEISNEE 2015-02-10T02:43:12Z https://community.sony.de/t5/xperia-archive/please-help/m-p/3354320#M467959 Try Booting on safe mode.<BR /><BR />How to boot on&nbsp;safe mode.<BR /><A target="_blank" href="http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008">http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008</A> Tue, 10 Feb 2015 03:03:06 GMT https://community.sony.de/t5/xperia-archive/please-help/m-p/3354320#M467959 Phy 2015-02-10T03:03:06Z https://community.sony.de/t5/xperia-archive/please-help/m-p/3354321#M467960 Then repair your phone with Sony PC Companion.<BR /><A target="_blank" href="http://support.sonymobile.com/us/tools/pc-companion/" rel="nofollow noopener noreferrer">http://support.sonymobile.com/us/tools/pc-companion/</A> Tue, 10 Feb 2015 03:03:51 GMT https://community.sony.de/t5/xperia-archive/please-help/m-p/3354321#M467960 Phy 2015-02-10T03:03:51Z https://community.sony.de/t5/xperia-archive/please-help/m-p/3354322#M467961 <P>Hi&nbsp;<SPAN class=""><A id="link_13" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/464126" target="_self">ASSISTANCEISNEE<WBR />DED</A>,</SPAN></P> <P><SPAN class=""><SPAN style="vertical-align: baseline; white-space: normal; text-transform: none; word-spacing: 0px; float: none; color: #737167; text-align: left; font: 12px/14px Arial; margin: 0px; display: inline !important; letter-spacing: normal; background-color: #ffffff; text-indent: 0px; font-stretch: normal; -webkit-text-stroke-width: 0px; border: 0px; padding: 0px;">Welcome to the community! Since you're new please be sure that you have checked out our</SPAN><SPAN style="vertical-align: baseline; white-space: normal; text-transform: none; word-spacing: 0px; color: #737167; text-align: left; font: 12px/1.2 Arial; margin: 0px; letter-spacing: normal; background-color: #ffffff; text-indent: 0px; font-stretch: inherit; -webkit-text-stroke-width: 0px; border: 0px; padding: 0px;">&nbsp;</SPAN><SPAN style="vertical-align: baseline; white-space: normal; text-transform: none; word-spacing: 0px; color: #737167; text-align: left; font: 12px/1.2 Arial; margin: 0px; letter-spacing: normal; background-color: #ffffff; text-indent: 0px; font-stretch: inherit; -webkit-text-stroke-width: 0px; border: 0px; padding: 0px;"><A style="font-family: inherit; vertical-align: baseline; color: #3287bd; text-decoration: none; margin: 0px; font-stretch: inherit; border: 0px; padding: 0px;" href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></SPAN> </SPAN></P> <P><SPAN class="">You could try clearing the Smart Connect application first.</SPAN></P> <P>Menu &gt; Settings &gt; Apps &gt; All &gt; Smart Connect &gt; Clear data.</P> <P>let us know how you get on.</P> Tue, 10 Feb 2015 03:17:08 GMT https://community.sony.de/t5/xperia-archive/please-help/m-p/3354322#M467961 Jake-SonyXperia 2015-02-10T03:17:08Z https://community.sony.de/t5/xperia-archive/please-help/m-p/3354323#M467962 <P>Don't forget to backup your phone</P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P><P><FONT color="#ea0000"><FONT color="#ea0000"><A target="_blank" href="https://community.sony.de/thread/36355">http://talk.sonymobile.com/thread/36355</A></FONT></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P><DIV class="UserSignature lia-message-signature">&nbsp;</DIV> Tue, 10 Feb 2015 03:26:05 GMT https://community.sony.de/t5/xperia-archive/please-help/m-p/3354323#M467962 Uliwooly 2015-02-10T03:26:05Z