topic wifi network saved but not connecting in XPERIA archive

wifi network saved but not connecting

jme — Mon, 09 Feb 2015 23:19:22 GMT

Z2 has work perfectly for months on our work wifi network. One day came up with msg wifi networks available, clicked on it, clicked to connect to saved network, and just says saved and doesn't connect.
Tried forgetting and reconnecting
Tried restarts
Defiantly isn't the router as others are connected
Is this a fault where my phone will need to be sent back?

Re: wifi network saved but not connecting

Phy — Mon, 09 Feb 2015 23:24:43 GMT

Take a look at this post it may help. http://talk.sonymobile.com/t5/FAQ/Wi-Fi-problems/m-p/348104#U348104

Re: wifi network saved but not connecting

jme — Tue, 10 Feb 2015 03:43:17 GMT

Thanks, but none of those ideas seem to work any other ideas for a technology challenged person?

Re: wifi network saved but not connecting

Phy — Tue, 10 Feb 2015 04:03:26 GMT

boot on safe mode, forget and re-add the network, see if that helps

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: wifi network saved but not connecting

jme — Thu, 12 Feb 2015 02:08:36 GMT

No.luck. Is this a fault in my phone where I will need to send it to sony or kogan?

Re: wifi network saved but not connecting

Phy — Thu, 12 Feb 2015 04:19:25 GMT

Contact Sony Xperia Support to find out where you can send it.
http://support.sonymobile.com/global-en/contactUs/